Delivery Policy

Effective date: November 9, 2025

Service area

We deliver anywhere in Ontario. We maintain warehouses in every city so we can fulfill orders quickly.

Delivery time

We deliver every day. Typical delivery time is within 2 hours of order confirmation, subject to weather and unforeseen circumstances. Business hours: Every day, 8:00 AM – 9:00 PM.

Delivery fee

The current delivery fee is $0.00 CAD (taxes included). The fee is shown in the order form before you pay and may be updated in our pricing configuration.

Empty bottles

Empty bottles are collected on your next delivery. There is no bottle deposit.

Missed delivery

If we cannot reach you at the delivery address, we will contact you using the phone number or email you provided to reschedule.

Contact

support@orderaqua.ca · +1 (416) 798-7675
AquaFlow Water Delivery Inc.
45 Villarboit Crescent, Concord, ON L4K 4R2, Canada