Terms of Service

Effective date: November 9, 2025

These Terms govern your use of the AquaFlow website and water delivery services operated by AquaFlow Water Delivery Inc..

Orders

You may order 18.9 L water bottles in quantities from 1 to 10 per order. By submitting an order you confirm that the information you provide is accurate.

Pricing

All prices are in Canadian dollars (CAD) and include applicable taxes. The price shown at checkout is calculated on our server. Delivery fees are disclosed before payment.

Free pump promotion

When you order 2 or more bottles in a single order, you receive one water pump free (one pump per order).

Payment

After placing an order you are redirected to our external payment page to complete payment. Orders are pending until payment is confirmed.

Delivery

We deliver every day within approximately 2 hours anywhere in Ontario, subject to weather and unforeseen circumstances. See our Delivery Policy.

Cancellations and refunds

Cancellation and refund rules are set out in our Refund & Cancellation Policy.

Liability

To the fullest extent permitted by law, our liability for any claim related to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential damages.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Contact

AquaFlow Water Delivery Inc.
45 Villarboit Crescent, Concord, ON L4K 4R2, Canada
support@orderaqua.ca · +1 (416) 798-7675